Welcome to mealtally. These Terms of Service ("Terms") govern your use of our SMS-based meal tracking service, web dashboard, mobile applications, and related services (collectively, the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Acceptance of Terms
By creating an account, sending a text message to mealtally, accessing our website, or using our mobile app, you agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and mealtally.
2. Description of Service
mealtally provides an AI-powered meal tracking and nutrition monitoring service. You can:
- Log meals via SMS text messages
- Receive AI-generated nutrition estimates (calories, protein, carbs, fat)
- View meal history, trends, and analytics on the web dashboard
- Track weight and nutrition goals
- Receive automated SMS summaries and confirmations
- Use the mobile app for meal tracking and analytics
The Service is provided on a subscription basis with different pricing tiers (Free, Lite, Pro, Premium). See our Subscription & Billing Terms for details.
3. Eligibility
You must be at least 13 years old to use the Service (or 16 years old if you reside in the European Economic Area). If you are under 18, you must have permission from a parent or legal guardian to use the Service.
By using the Service, you represent and warrant that you meet these age requirements and have the legal capacity to enter into these Terms.
4. Account Registration and Security
To use the Service, you must provide a valid phone number. Your phone number serves as your account identifier. You may optionally provide an email address for account recovery.
You are responsible for:
- Maintaining the security of your phone number and device
- All activity that occurs from your phone number
- Notifying us immediately if you believe your account has been compromised
We use passwordless authentication via magic links sent to your phone number or email. Do not share magic links with anyone.
5. User Content and License
5.1 Your Content
"User Content" means any information, data, text, or other materials you submit to the Service, including meal descriptions, weight logs, profile information, and messages.
You retain all ownership rights to your User Content. However, by submitting User Content to the Service, you grant mealtally a worldwide, non-exclusive, royalty-free, sublicensable license to use, copy, modify, process, and store your User Content solely to:
- Provide and operate the Service (including AI-powered nutrition parsing)
- Improve and develop the Service
- Comply with legal obligations
5.2 Accuracy of User Content
You are responsible for the accuracy of the meal descriptions and other information you provide. mealtally’s nutrition estimates are based on the information you provide and AI interpretation. We do not guarantee the accuracy of nutrition data.
6. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Use the Service in any way that violates applicable laws or regulations
- Impersonate any person or entity, or falsely state or misrepresent your affiliation
- Send spam, unsolicited messages, or abusive content via the Service
- Attempt to gain unauthorized access to the Service, other user accounts, or our systems
- Reverse engineer, decompile, or disassemble the Service or any part of it
- Use automated tools (bots, scrapers) except via authorized API access with an API key
- Circumvent rate limits, free tier limits, or other usage restrictions
- Create multiple accounts to abuse the Free tier or evade limits
- Use the Service to harass, abuse, threaten, or harm others
- Upload or transmit viruses, malware, or other malicious code
- Collect or harvest personal information from other users
For full details, see our Acceptable Use Policy.
7. Subscriptions and Billing
Billing, subscription plans, auto-renewal, cancellation, refunds, and payment terms are governed by our Subscription & Billing Terms, which are incorporated into these Terms by reference.
All payments are processed by Stripe. By subscribing, you agree to Stripe's Terms of Service.
8. SMS Terms
By providing your phone number, you consent to receive automated SMS messages from mealtally, including meal confirmations, daily/weekly summaries, and service notifications. Message and data rates may apply.
To opt out of SMS messages, text STOP to your mealtally number. To opt back in, text START. For help, text HELP.
For full SMS terms and opt-out details, see our SMS Terms & Opt-Out Policy.
9. Intellectual Property
9.1 mealtally’s Intellectual Property
The Service, including its design, features, software, code, trademarks, logos, and all related intellectual property, is owned by mealtally and is protected by copyright, trademark, and other intellectual property laws.
These Terms do not grant you any rights to use mealtally’s trademarks, logos, or branding without our prior written permission.
9.2 Your Intellectual Property
You retain ownership of your User Content, subject to the license you grant us in Section 5.1.
10. Health and Nutrition Disclaimer
IMPORTANT: mealtally is for informational and educational purposes only. It is not medical advice and is not a substitute for professional medical advice, diagnosis, or treatment.
Nutrition estimates are AI-generated and may be inaccurate. Always consult a physician, registered dietitian, or other qualified healthcare provider before making dietary changes, especially if you have a medical condition, allergy, or dietary restriction.
mealtally is a general wellness tool, not a medical device. We do not track allergens or provide personalized medical recommendations.
For full details, see our Health & Nutrition Disclaimer.
11. Disclaimers and Limitation of Liability
11.1 Service Provided "As-Is"
THE SERVICE IS PROVIDED "AS-IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that:
- The Service will be uninterrupted, secure, or error-free
- Nutrition estimates will be accurate or reliable
- Defects will be corrected
- The Service will meet your specific requirements
11.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEALTALLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO MEALTALLY IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
11.3 Exceptions
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless mealtally, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any rights of another person or entity
13. Termination
13.1 Termination by You
You may cancel your subscription at any time via the dashboard or Stripe billing portal. Your access to paid features will continue until the end of your current billing period. See our Subscription & Billing Terms for details.
To delete your account and data, contact us at support@mealtally.com or use the account deletion feature in your settings.
13.2 Termination by mealtally
We reserve the right to suspend or terminate your account at any time, with or without notice, if:
- You violate these Terms or our Acceptable Use Policy
- We are required to do so by law
- We discontinue the Service
- We reasonably believe termination is necessary to protect mealtally or other users
Upon termination for violation of these Terms, we may, but are not obligated to, provide a refund for any unused portion of your subscription.
13.3 Effect of Termination
Upon termination, your right to use the Service immediately ceases. We may delete your User Content in accordance with our Data Retention Policy.
14. Dispute Resolution and Governing Law
14.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
14.2 Informal Resolution
Before filing a claim, you agree to contact us at legal@mealtally.com to attempt to resolve the dispute informally.
14.3 Jurisdiction
If informal resolution fails, you agree that any legal action arising out of or related to these Terms or the Service shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.
15. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting the updated Terms on this page with a new "Last Updated" date
- Sending an email to your registered email address (if provided)
- Displaying a prominent notice on the Service
Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.
16. Miscellaneous
16.1 Entire Agreement
These Terms, together with our Privacy Policy, Subscription & Billing Terms, SMS Terms, Acceptable Use Policy, and other referenced policies, constitute the entire agreement between you and mealtally regarding the Service.
16.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
16.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.
16.4 Assignment
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without your consent in connection with a merger, acquisition, or sale of assets.
17. Contact Us
If you have questions or concerns about these Terms, please contact us:
- Email: legal@mealtally.com
- Support: support@mealtally.com
- Website: https://mealtally.com