SMS Terms & Opt-Out Policy

Effective Date: February 12, 2026  |  Last Updated: February 12, 2026

This SMS Terms & Opt-Out Policy describes how mealtally uses SMS text messaging to provide our service, your consent to receive messages, and how to opt out at any time.

1. Consent to Receive SMS Messages

By providing your phone number to mealtally, you expressly consent to receive automated SMS text messages from mealtally at the phone number you provide. This includes promotional messages, transactional messages, and service-related messages.

Your consent is not a condition of purchase, but is required to use the SMS-based features of the Service.

2. Types of Messages

When you use mealtally, you may receive the following types of SMS messages:

3. Message Frequency

Message frequency varies based on your usage and preferences:

You can reduce message frequency by changing your reply mode to "Silent" in your dashboard settings or by disabling summary notifications.

4. Message and Data Rates

Message and data rates may apply. Standard SMS charges from your mobile carrier will apply to messages sent and received. The number of messages you receive depends on your usage and settings.

mealtally does not charge for SMS messages, but your mobile carrier may charge you for text messaging and data usage according to your carrier plan.

5. Supported Carriers

mealtally works with most major U.S. mobile carriers, including:

Carriers are not liable for delayed or undelivered messages.

6. How to Opt Out (STOP)

You can stop receiving SMS messages from mealtally at any time by texting any of the following keywords to your mealtally number:

After you send a STOP message, you will receive one final confirmation message that you have been unsubscribed from mealtally SMS messages.

Important: Opting out of SMS messages does not cancel your subscription or stop billing. To cancel your subscription, you must follow the cancellation process in your dashboard settings or Stripe billing portal. See our Subscription & Billing Terms for details.

7. How to Opt Back In (START)

If you opt out and later want to resume receiving SMS messages from mealtally, text any of the following keywords to your mealtally number:

You will receive a confirmation message that you have been re-subscribed to mealtally SMS messages.

8. How to Get Help (HELP)

For help with mealtally, text HELP or ? to your mealtally number. You will receive an automated response with basic information about the service and links to support resources.

For additional support:

9. Privacy

Your phone number and the content of your SMS messages are collected and processed in accordance with our Privacy Policy. We do not share your phone number or message content with third parties except as described in our Privacy Policy (e.g., with Twilio for SMS delivery, OpenAI for meal parsing).

10. Compliance

mealtally complies with the Telephone Consumer Protection Act (TCPA), FCC regulations, and industry best practices for SMS messaging. We use Twilio as our SMS provider and maintain proper A2P 10DLC registration.

11. Changes to This Policy

We may update this SMS Terms & Opt-Out Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date.

Your continued use of mealtally’s SMS service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this SMS Terms & Opt-Out Policy, please contact us: